Designing the Pilot Before Writing Any Code
The most important pilot decisions happen before a line of code is written. Define: what specific hypothesis is being tested? What volume of real transactions will the pilot cover? What metrics will determine success? What is the go/no-go threshold for each metric? Who makes the go/no-go decision and when?
- Hypothesis: "AI can process X type of documents with ≥92% field accuracy and ≥75% straight-through rate"
- Volume: enough transactions to be statistically meaningful — typically 200-1,000 depending on variance
- Duration: long enough to capture weekly/monthly variation patterns — typically 4-6 weeks of live processing
- Success criteria: defined quantitatively before the pilot starts, not after you see the results
- Evaluation methodology: who reviews accuracy? How are edge cases adjudicated? How is ground truth established?