Case Study

Onboarding Knowledge Assistant

New team members needed faster access to policies, processes, and internal answers.

Project Details

Type

Solution Focus

A governed knowledge assistant that answered onboarding questions from trusted sources only.

Architecture

Retrieval layer, source ranking, answer citations, and policy-aware prompt controls.

Technology Stack

NestJS, OpenAI, Redis, Vector DB, RBAC

Impact

Shortened onboarding time and reduced repeated support questions.

Capabilities

OnboardingCitationsSource ranking

Next Step

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